Customer Success Story: illumine’s Parent Communication App was the Missing Piece
About
Rumah Biru, a distinguished childcare with 5 centers in Jakarta, Indonesia is celebrated for its commitment to fostering holistic child development through a blend of structured learning and creative exploration. Guided by a philosophy that emphasizes nurturing individuality and curiosity, they provide an enriching environment where children thrive.
Challenges
Rumah Biru struggled to keep parents informed about child's daily activities, manage frequent phone and WhatsApp inquiries. Without a centralized system, teachers struggled to engage effectively with parents, resulting in communication gaps and delays in sharing crucial updates.
Solution
Keep Parents In-The-Loop
Rumah Biru is now equipped to log and share each child’s daily activities, including meals, sleep times, and incidents, enabling families to stay connected. While in-app messaging helps keep all communication with parents in one place makes everything a whole lot easier.
One Platform for All School Updates
Rumah Biru now keeps parents informed about holidays, birthdays, and school events through a convenient in-app personalized calendar. They also share announcements, newsletters, and forms to collect critical information across all their centers.
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illumine provides everything I need, from attendance tracking to HR reports, all accessible with just a click on the dashboard—no need to visit the center.
Impact
95%
parent satisfaction rate with clear, visually engaging communication
>3
activities shared per child per day
80%
reduction in parent concerns
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