Illumine is a secure all-in-one software for childcare and preschool management, leading the way with two-factor authentication to provide enhanced account protection for families, staff, and administrators.
At Illumine, we understand the importance of protecting your data and business operations. That’s why we have implemented strong security measures and have earned top industry certifications to ensure your information is safe.
SOC 2 Certified
We meet the rigorous SOC 2 standards, which means our security systems and processes are regularly audited and monitored to protect your data from unauthorized access or breaches.
GDPR Ready
We comply fully with GDPR regulations, giving you confidence that your personal data is handled with transparency and respect for privacy rights.
We have put in place a range of security controls focused on keeping your data safe, reliable, and accessible when you need it.
Data Protection
Staff access critical systems only via secure multi-factor authentication. Customer data is always encrypted, both when stored and transferred.Regular data backups are performed, tested, and monitored for integrity to prevent data loss.
Network Safety
All critical systems are protected behind secure firewalls, with strict rules blocking unauthorized access. Data moving through our networks uses strong encryption to prevent interception. Our systems actively monitor for unusual activity or threats.
Device Security
Computers and devices used by staff are protected with antivirus software and encryption. We ensure all devices are patched, updated, and locked when inactive to reduce vulnerability.
Corporate Controls
Our team follows a strict Code of Conduct and undergoes thorough training and screening. Security roles and responsibilities are clearly assigned and continuously monitored.Regular risk assessments help us identify and mitigate potential security threats. We carefully manage vendor relationships to ensure third-party security.
Alert & Response
We maintain an active incident response program to quickly address any security issues. Vulnerabilities are regularly scanned and promptly fixed. Business continuity and disaster recovery plans are in place to keep your services running smoothly.
We run on Google infrastructure based in USA which is so secure that it’s trusted by governments, hospitals, and financial providers.
At Illumine, we prioritise security in everything we do. We not only meet legal and regulatory requirements, but go beyond them by strengthening our operational setup and applications. In addition to GDPR compliance, our SOC 2 Type II certification provides independent verification that our internal processes, infrastructure, and security measures are designed and operated to the highest standards for protecting customer data. This page outlines some of the measures we implement internally, as well as the additional safeguards our server operator, Google web services, employs to keep your data secure.
Illumine setup runs on GCP infrastructure and is so secure that it is used by governments, healthcare, payment providers, and financial service companies. We make sure that every user’s data is safe at all times, both in transit and at rest. Illumine’s data is stored in an industry-standard AES-256 encrypted database. The data is synched securely between multiple zones in Frankfurt & San Francisco for high durability and availability. The database is also backed up fully once a day, every day. In between these, we keep a by-the-second incremental backup.
Illumine is fully compliant with the EU’s General Data Protection Regulation (GDPR). On top of this, our server provider, Google Cloud Platform, has been approved in accordance with the EU Data Protection Directive. This is the directive that protects individuals with regards to the processing of personal data and on the free movement of such data (also known as Directive 95/46/EC). Broadly, this directive sets out a number of data protection requirements, which apply when personal data on EU citizens is being processed. Read more about our technical and organisational security measures on our data processing agreement page.
If you have any questions please reach out to us on info@myillumine.com
Your business deserves more than “good enough” protection—it deserves the best. Whether you want to understand our security practices in detail, or just need confidence that your data is safe, our team is ready to help.
Email us at info@myillumine.com Or visit our Contact Page to schedule a security consultation.