How Kids Spot streamlined billing across 3 centers with illumine
Location
UAE
The Challenge: Growing complexity, limited visibility
Across the three Kids Spot centers, while teachers closed out their day, the admin and finance teams geared up for theirs — switching between spreadsheets, payment portals, and disconnected systems. Invoices lived in one tool, payments in another, and accounting in yet another. Reconciling finances had become a time-consuming, error-prone task. As the network of centers grew, so did the complexity while the visibility across systems remained limited. Kids Spot needed a smarter solution — one that could simplify billing and also enhance the parent and staff experience.
We used to spend hours jumping between platforms just to keep billing up to date. Now, everything’s in one place — and it works.
What was needed: Complete Automation of the Kids Spot Billing System
Kids Spot had a clear understanding of their challenges — too much manual effort, a high risk of errors, and payment tracking that often took days to reflect. Before illumine, billing was a multi-platform juggling act. Invoices were created manually. The admin team had to log into CC Avenue’s Neopay, generate a custom payment link for each invoice, and send it to parents via WhatsApp or SMS. Reconciliation was then done on QuickBooks — a third system. Even after payment, invoices had to be manually marked as paid. The process was broken, exhausting, and required hours of redundant copy-paste effort.
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Solution
Fully integrated payments with CC Avenue and QuickBooks
illumine integrated seamlessly with both CC Avenue and QuickBooks — bringing the clarity, control, and automation the team had been missing. Invoices are now generated directly within illumine, with a built-in “Pay Now” button that allows parents to make instant payments through the app. Once a payment is completed, the invoice status is automatically updated and shared in real time. All billing data syncs directly to QuickBooks, eliminating the need for manual reconciliation. Each student’s fees are tracked accurately through detailed Fee Plans, ensuring complete clarity and control for the finance team

80%
Reduction in admin workload
2x
Faster payment cycles
100%
Audit-ready records
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