Montessori record keeping has always been deeply individual and time-intensive. Add rising parent expectations, more compliance paperwork and tighter staffing, and many school leaders are stretched thin. In this session, Tim Seldin, President of The Montessori Foundation, and Navneet Rastogi, Founder and CEO of illumine, looked at what a future-ready Montessori school needs across parent communication, learning records, admissions, forms and billing, and how to modernize without losing what makes Montessori work. This is the written recap. The full recording is at the top of this page.
Speakers
Tim Seldin, President, The Montessori Foundation
Navneet Rastogi, Founder and CEO, illumine
Best for
Montessori heads of school, administrators and guides weighing up how they run their school
Session length
69 minutes
In this recap
What is changing, what future-ready means, parent communication, learning records, admissions, forms and billing, and the questions answered live
Key takeaways
- Schools are juggling more pressures at once: fewer young children, more demanding parents, more paperwork and fewer teachers.
- Ease of use matters as much as features. Staff turn over, and nobody should need a year to learn your systems.
- Paper records are a risk. Schools are legally required to keep accurate records safe and to communicate with families in writing.
- Parents want short narratives, photos and videos about their child, not a long list of lessons.
- Good records show what a child truly understands and remembers, not just which lessons were given.
- Respond to every inquiry quickly. Families who wait often move on to another school.
- Run the school as a business: careful billing and visibility over revenue protect everything else.
What is changing for Montessori schools
Tim opened with the pressures he sees across the schools he advises: a falling birth rate, so fewer young children; more public programs for very young children; parents who are more demanding than ever; more government paperwork and compliance, with bigger penalties for getting it wrong; and teachers who feel underpaid, unseen and underappreciated, and who can find comparable work elsewhere with less stress. Anything that makes life easier for leaders and teachers, he said, matters.
A poll asked attendees what they were seeing change. Staffing shortages and parent expectations came out on top, followed by increasing compliance requirements and subsidy and funding complexity.
Staffing shortages
Teachers are harder to find and keep, and new staff need to get up to speed fast.
Parent expectations
Families expect frequent, clear updates and will switch schools if they feel ignored.
Compliance requirements
More paperwork, more forms and higher stakes for missing something.
Funding complexity
Subsidy and funding rules add to the office workload.
Too many tools that do not talk to each other
Many schools run separate systems for forms, inquiries, billing, parent communication, email, the website and Montessori records. Each has to be learned, and none of them share information. Tim explained that Montessori record-keeping tools do part of the job, but they are not built to run a school, for example to record staff coming and going or to check that every room is in ratio. One attendee said she prefers old-fashioned record keeping because technology often adds a learning curve. Navneet agreed that many systems were never designed with simplicity in mind, and that people in early childhood education want tools that take the hard part away.
Why paper is not the safe option
Tim's answer to the paper question was direct. Schools are legally required to keep careful records, and paper is vulnerable to mice, water, sprinkler systems, floods and fire. He has seen schools lose everything. Schools also need to communicate with parents formally and in writing. What teachers need is a fast way to keep records and report to families, with everything kept safe and secure.
What "future ready" means
- A strong community. Parents have little patience with a school where they do not feel welcome or heard, and will move quickly if unhappy.
- Good records, kept safe. Accurate, secure and easy to keep up to date.
- Fast enrollment responses. Tim sees schools lose families because an inquiry went to voicemail or a form got no reply.
- Careful revenue management. Especially with monthly tuition, schools cannot afford late payments.
- Running the school as a business. Strong operations protect the time leaders spend with children and families.
Parent communication
Tim described leaders who are burned out, working late into the evening and lying awake worrying about payroll. Fragmented communication is one of parents' most common complaints: families miss notices about closures, tuition and re-enrollment, teachers spend evenings and weekends writing updates, and quality varies because not everyone is a confident writer. He also warned that many parents do not read email, and an app only works if families actually open it.
My school doesn't keep me informed.
Tim's view of communication done right:
One channel
Parents always know where to look, with text messages for anything urgent.
AI to save time
Drafting and polishing messages quickly, trained on who you are and what your school values.
Consistent tone
The same quality and voice across every classroom.
Real-time updates
Parents see what is happening as it happens.
Translation
Messages in each family's preferred language, and staff can write in theirs.
Parent engagement
Visibility into how engaged families are with the school, so leaders can build that connection.
Tim added a warning that applies whatever software a school uses: parents do not want a list of lessons, even with photos attached. They want something short and personal, such as a narrative or a video.
Learning records that hold up
Tim is often asked to act as an expert witness when schools face legal action, and he stressed that records have to be accurate and secure. In his experience, the common problem is that teachers record that a lesson was given, but not whether the child truly understands it or remembers it after the summer. When a child moves to another school without having reached the third period of the three-period lesson, it is Montessori that gets the blame.
Reports often fall short too: copied text, a short essay, a few photos and a long list of lessons. The most common complaint Tim hears nationally is that a child's Montessori school does not tell parents enough about what is going on. If a school is losing children at age four, five or six, he said, something is wrong.
What works
Records that hold up
- Consistent quality across classrooms
- No backlog or weekend catch-up
- Recorded in the moment
- One unbroken system
- Shows what the child understands and retains
What to avoid
Records that let you down
- Copied text in every report
- Only lessons given, not understanding
- Saturday catch-up sessions
- Notes scattered across tools
Admissions without the busywork
Tim said many schools treat admissions as a chore, but without it seats go empty. His advice: avoid spreadsheets, automate tour scheduling for one-to-one visits and open houses, build an automated marketing and admissions funnel, use as little office time as possible and respond quickly to every inquiry. Navneet added that schools should know which lead sources work best, follow up automatically before families forget, let parents book tours themselves and consider an AI phone agent to answer calls on weekends, in the evening or when the front desk is in a classroom, not to replace people.
How illumine supports Montessori schools
Navneet walked through how illumine handles each area as one connected platform:
- Parent communication. Announcements to one room, one school or several schools, polished with AI that follows each school's own guardrails, sent by app, email and text, scheduled ahead and translated. Parents can share feedback or concerns with the right person, and newsletters can be built with drag and drop. See Montessori parent communication.
- AI observations. Teachers add a short note or voice note and a few photos. The AI identifies the children, describes the activity in the school's curriculum language and drafts the observation for the teacher to edit before posting. See Montessori record keeping.
- Montessori records and planning. Mark lessons as introduced, practiced or mastered for individuals or groups, plan weekly lessons per child, view progress boards and map work to state standards. Curriculum can be loaded rather than typed in by hand.
- Admissions. One inquiry pipeline with lead sources, conversion and days to convert for each campus, self-service tour booking and an AI phone agent that books tours and logs recordings and transcripts. See Montessori admissions and enrollment and the AI enrollment agent.
- Forms. Create forms from a prompt or by uploading an existing PDF, prefill what the school already knows, use a library of state forms and bundle them into an admission packet. See the AI form generator.
- Billing. Parents add a card in the app, split payments and download tax statements. Leaders see billed, collected and overdue amounts, manage subsidies and credits and sync to QuickBooks or Xero. See childcare billing software.
- Staffing and ratios. Real-time ratio alerts for every classroom, with different ratios configurable for times such as nap time.
Tim's main point was ease of use: when a front office administrator leaves, the school should not be left struggling to understand its own systems. He closed by saying AI will not replace teachers or administrators, but used well it makes life easier for the average school.
Questions from the session
How is children's and families' data kept private?
Navneet said privacy is built in from the start. The AI runs on private, enterprise deployments of models on illumine's own cloud infrastructure rather than public models, with guardrails on what it can do. Data use is kept to a minimum, much of the photo processing happens on the device, data is encrypted and each school's data is kept separate. Nothing is shared for advertising or retargeting. Asked whether this applies in the United States, he said the same standards apply in every country by default, at no extra cost. Read more about how illumine protects child privacy.
Which AI models does illumine use?
An attendee asked whether the platform uses Claude or other tools. Navneet said it uses several models, choosing enterprise versions that can be deployed privately so the school's data stays under control and is not exposed publicly.
Can we use our own Montessori curriculum?
Yes. Tim noted that a full Montessori curriculum up to age 12 is already loaded, and schools can import their own, including Association Montessori Internationale (AMI) or American Montessori Society (AMS) curricula. Teachers do not have to enter it by hand, and the onboarding team helps with setup.
What about end-of-term reports?
Tim recommends a short narrative that answers parents' real questions about their child, rather than pages of material lists, and gives teachers question frameworks to guide that writing. Navneet said the existing progress report shows lessons introduced, practiced and mastered, and that a narrative report drawing on observation records was being added at the time.
How hard is it to switch from another system?
Tim said he had seen schools make the move smoothly with the company's help. Navneet explained that the onboarding team uses migration tools to bring across historical data, including observation records, once a school gives access.
Does it handle staff ratios?
Yes. Leaders can see the ratio of children to adults in every classroom, with real-time alerts and different ratios configurable for times such as nap time. Tim added that some schools start with illumine for running the school alongside their existing record-keeping tool, then move their Montessori records across later.
How are women and underrepresented groups involved in building the platform?
Navneet said most of the platform's users, both staff and parents, are women, and women work across illumine's sales, marketing and technology teams, including at co-founder level. The team also includes former educators and school leaders, and partners with experienced practitioners such as Tim and Lara Hudson to bring their observations into the product.
What to do next
- List every tool your school uses and note which ones share information. Look for where staff enter the same data twice.
- Move any records still kept only on paper into a secure system.
- Pick one main channel for parent communication, with text messages for urgent updates.
- Review a recent parent report: does it tell the family something meaningful about their child?
- Check how quickly your school responds to a new inquiry, including evenings and weekends.
- Make sure a new administrator could learn your systems in days, not months.
For more on Montessori operations, read the recaps of AI and the Future of Montessori Leadership and The Montessori Parent Partnership Playbook 2026. To see how illumine supports Montessori schools, explore Montessori school software or book a live demo.

