FAQ2021-02-02T19:16:12+05:30

FAQ

Does Illumine support customization?2021-01-30T11:37:37+05:30

Illumine, our  classroom software, is highly customizable and caters to all your needs.

Does it work across platforms?2021-01-30T11:35:48+05:30

Illumine is a daycare management software compatible across platforms such as Web, iOS, and Android, and supports various devices.

What types of hardware does the Illumine program work on?2021-01-30T19:10:36+05:30

Illumine works on all tablets, your home or office computer or laptop, as well as your smartphone. This means you can access it anytime, anywhere and at a price that works for you. We currently have programs using Illumine on Android, Desktop,Laptio and iOS (Apple).

Can you import my data from another system that we use?2021-01-30T19:13:21+05:30
Yes. If you’re using administrative software, we can import your data into Illumine. Just ask one of our customer support team or drop an email on info@myillumine.com about this.
Are there any setup charges?2021-01-30T11:36:06+05:30

We provide our childcare app without any setup charges.

How is Illumine a better option than WhatsApp or Facebook2021-01-30T11:35:24+05:30

WhatsApp or Facebook caters to the youth and is a more feasible option for staying in touch with others. Illumine is a whole different approach. We are a childcare management software dedicated to providing better education and overall upbringing to your children. Using Whatsapp or Facebook is viable when you have a limited number of students, but managing a full-fledged school is not their forte.

Whatsapp and Facebook cannot be used for personalization & safe communication especially when it involves little kids. It does not allow parents to raise concerns, pay fees, get assessment reports for their kids and so many things which Illumine provides Whatsapp and Facebook bodes well when you are starting your school and have few students. We offer Illumine for free for such startups to let you feel the difference.

How much does Illumine cost?2021-02-03T01:00:21+05:30

Illumine is highly customizable and pricing may vary depending on your center needs and size. Request a quote below and we will provide you with pricing and a customized solution for your needs:

REQUEST QUOTE

What do I need to get started with Illumine?2021-01-30T19:06:23+05:30
All you need is a wireless internet connection and a tablet/mobile phone  for each room. We’ll take care of the rest! We will onboard all your data or migrate data from your existing system within a day
Is the Illumine website secure?2021-01-30T19:15:38+05:30

Illumine has a Secure Sockets Layer (SSL) certificate. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the Illumine server and our customer’s browsers remain private and integral. SSL is an industry standard for securing online transactions so is used by online banking and payments sites and, similarly, is used by Illumine to encrypt our customer’s data transfers containing children’s information. For more information on Illumine commitment to Internet Safety, visit our page dedicated to this important topic.

Who has access to my data and is it private?2021-01-30T19:16:28+05:30

Illumine takes privacy very seriously. All photos and videos of a child are posted only to the accounts of the parents or guardians of the child. No one else can access this information without express consent being provided by the parents or guardians. All account passwords are encrypted for additional security. For further information, please see our privacy policy.

Does Illumine provide training?2021-01-30T19:01:11+05:30

Illumine, our daycare app, has been built with intuitiveness at its core. We even have a 75-year-old using our software seamlessly. In case you find it difficult, we provide training and support during the onboarding process and have additional material for further help.

Can payments be made online?2021-01-30T11:36:50+05:30

Illumine, our daycare management software, has an integrated payment system supporting all the major payment portals. School owners can raise invoices, accept payments and generate automated receipts with their branding on our app.

Is the Illumine app updated regularly?2021-01-30T11:35:17+05:30

The world of technology is a fast-changing space. We need to keep up with trends to sustain and thrive. At Illumine, we release monthly updates to our preschool management software to add the latest facilities. Even when we are not sending you updates, our research team is continually looking for ways to make your experience holistic.

What if my parents have questions about Illumine?2021-01-30T19:09:25+05:30

Families are super important to you and they’re super important to Illumine. That’s why they get the same special treatment that you get. And we’re not just talking about parents and guardians. We’ll help Aunt Margaret and Grandpa Smith too