زيادة معدلات التسجيل بنسبة 230٪ في السنة باستخدام illumine CRM

Challenges and Pain Points

Starbright’s biggest roadblock to scalability was a messy and outdated inquiry system. Inquiries were managed on paper, which led to inconsistent or incomplete information being captured. That caused missed follow-ups and potential admissions often slipped through the cracks.

How illumine Transformed Their Operations

Maximized Reach

With integrated website forms, social media lead capture, and a WhatsApp chatbot, Starbright could capture inquiries 24/7, even outside working hours. To ensure that no inquiry was left behind, illumine’s AI-powered features helped them organize every lead with timely follow-ups

Smoother Digital Experience

Parents could now schedule tours directly through the website, and automated reminders reduced no-shows. The entire process—from inquiry to enrollment—became smooth and free of clutter.

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